Assertiveness is Key


 

Stopping a Conversation, Declining

 

Salesmen      The prospect does not owe anything to the seller.

Many of us feel trapped or overwhelmed

by door to door solicitors and salesmen.

 

Firmly:          NO.

Thankfully:    I appreciate your _______.

Repeat:         NO.

Say:            You have answered a lot of my questions.

                    I really appreciate it. 

                    I enjoyed talking with you.

                    Give me your phone number,

                    If I have questions I will call you.

 

Mix and match statements:

I

want to

stop.

I

need to

take a break.

Letís

 

take a break.

Letís

 

stop for now.

Letís

give it

a rest for now.

 

Open Ended Questions

 

These questions are used to get you

to open your heart, your door, and your wallet.

If you need to elaborate with a question,

be aware of what is happening.

Example:

Where are you from?  Answer: 50 year history in detail.

 

z. 1203

 

Return to Overview

 

heal, relationships, assertiveness, key, z. 1203, z. 1510, p. 1910, declining, salesmen, stopping, conversation, Dewey 613